Question 1

What warranty do Brim chargers come with?

Accepted Answer

All Brim issued chargers come with a market-leading 7-year warranty as standard. We are confident that our chargers are made to last, our warranty offers the installer and consumer peace of mind. Warranties begin from point of sale.

Question 2

What does the flashing light on the charger mean?

Accepted Answer

The status of the charge point is shown by the coloured status lights on the front of each charger. Either Green, Yellow or Red, a full colour glossary is available with each charger issued.

The most common light indications are:

Flashing Green (1 second on, 3 seconds off): Indicates that the charger is online and ready to use.

Solid Green light: Indicates that a charging cable has been plugged in, and is ready to charge.

Breathing Green (1 second on, 1 second off): Indicates that charging is in progress.

Flashing Green and Amber: Indicates that the charger is not online, and is not ready to use with your app. However, the charger can still be used in Plug & Play mode or using your RFID card.

Solid Yellow light: Indicates that the tamper boundary is activated, meaning the cover of your charger is not closed properly.

Question 3

How can I track my charging sessions and energy usage?

Accepted Answer

All charging sessions and usage history can be viewed in the app on the “Home” page. Select the “Usage” tab to view charging usage. Alternatively you can view recent transactions in the Brim Wallet.

When using Public Charging, a transaction breakdown will be sent via email once the charging session has ended.

The New Build

EV Charger Experts

Working exclusively with some of the UK's biggest homebuilders.

The New Build

EV Charger Experts

Working exclusively with some of the UK's biggest homebuilders.

The New Build

EV Charger Experts

Working exclusively with some of the UK's biggest homebuilders.

Why Choose Brim?

We believe EV charging should be easy for homebuilders

We believe EV charging should be
easy for homebuilders

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